CLICK HERE TO CHECK IN AT OUR VIRTUAL (telehealth) CLINICopenforbusiness

We recommend all individuals over 12 years of age wear a face mask when attending our practice in person, but no longer provide masks for patient use. Videoconsultations are conducted via our dedicated virtual clinic to maximise patient and staff safety. Long consultations and our See and Treat service remain adjusted under our COVIDsafe plan to include the use of telehealth to reduce face to face time. We require that all patients provide a referral prior to booking an appointment. We are currently booking routine, non-urgent new patient appointments eight months ahead, and as such we recommend that patients with suspicious skin lesions (not biopsy proven skin cancers) seek biopsy and/or treatment from a provider with a shorter waiting list. Dr Tomlinson will cease to offer consultations and surgical services where a Medicare Rebatable Item Code does not apply from 1 July 2023. This includes cosmetic surgery, adult otoplasty, injections for palmar hyperhidrosis and labiaplasty. If you are eligible to get vaccinated and/or boosted, please do so. 

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Practice Policies

Written by Dr Jill Tomlinson on .

Privacy Policy

Click here to download Dr Jill Tomlinson Plastic and Reconstructive Surgeon's Practice Privacy Policy.

Complaint Handling Policy

Click here to view Dr Jill Tomlinson Plastic and Reconstructive Surgeon's Complaint Handling Policy.

Late Arrival Policy

Patients are allocated a specific appointment time and duration of consultation. We encourage patients to arrive 10 minutes early to their first appointment so that they can complete patient registration forms prior to their consultation (see Your Initial Consultation).

While we will endeavour to accommodate patients who arrive late to their appointment, the duration of your consultation will be reduced by the amount of time that you were late for your appointment. You may be asked to return at a later time or on another day. Your consultation fee will still apply.

Missed Appointment Policy

We require 24 hours notice by phone if you will not be able to attend your scheduled appointment. Standard appointments that are cancelled or rescheduled with less than 24 hours notice will attract a full consultation fee of $320. Long appointments that are cancelled or rescheduled with less than 5 business days notice will attract the full consultation fee of $400. 

Online Privacy Policy

Click here to view Dr Jill Tomlinson Plastic and Reconstructive Surgeon's Online Privacy Policy

Zero Tolerance of Aggression Policy

Our practice has zero tolerance towards either verbal or physical aggression. Any patient who is deemed to be aggressive will be asked to leave the premises and will be removed from our patient list.

Website Disclaimer

This website is authored by Dr Jillian Tomlinson, a fully qualified plastic, reconstructive and hand surgeon who practices in Melbourne, Australia. This website aims to inform patients and health professionals about hand surgery, illness prevention and the practice philosophy of Dr Jill Tomlinson. This website's content is designed to complement, not replace, the relationship between a patient and his/her own doctor. The information is not intended to replace the advice of a health professional. This website does not host or receive funding from advertising or from the display of commercial content.