openforbusinessCoronavirus update: We are seeing patients via videoconsultation where it is clinically appropriate to do so to maximise the patient and staff safety. Enhanced hygiene meaures in our rooms include acrylic screens, masks, hand sanitiser, face shields and physical distancing-related changes. We are closed on Fridays. 

Nurse Beth continues to provide ear molding services face to face on Mondays and Tuesdays. Due to limited appointment availability we are only scheduling ear molding appointments for infants aged less than three months.

There are  currently restrictions on performing elective surgery in Victorian hospitals, as private hospitals are accommodating aged care residents as well as providing nursing staff for aged care residences. We are currently taking bookings for and scheduling emergency and category 1 surgeries at The Avenue and Epworth Freemasons. We are taking bookings for category 2 and 3 surgeries from 21 September, or as soon as the pandemic situation permits. Please note that all patients who are scheduled for elective surgery admission are required to undertake a COVID test and obtain a negative ("not infected") result prior to admission. 

Victorians are in this together and together we will get through this. Thank you for your understanding as our community works through these unprecedented times together (last updated: 10 August 2020).

Practice Policies

Written by Dr Jill Tomlinson on .

Privacy Policy

Click here to download Dr Jill Tomlinson Plastic and Reconstructive Surgeon's Practice Privacy Policy.

Complaint Handling Policy

Click here to view Dr Jill Tomlinson Plastic and Reconstructive Surgeon's Complaint Handling Policy.

Late Arrival Policy

Patients are allocated a specific appointment time and duration of consultation. We encourage patients to arrive 10 minutes early to their first appointment so that they can complete patient registration forms prior to their consultation (see Your Initial Consultation).

While we will endeavour to accommodate patients who arrive late to their appointment, the duration of your consultation will be reduced by the amount of time that you were late for your appointment. You may be asked to return at a later time or on another day. Your consultation fee will still apply.

Missed Appointment Policy

We require 24 hours notice by phone if you will not be able to attend your scheduled appointment. Standard appointments that are cancelled or rescheduled with less than 24 hours notice will attract a full consultation fee of $300. Long appointments that are cancelled or rescheduled with less than 5 business days notice will attract the full consultation fee of $400. 

Online Privacy Policy

Click here to view Dr Jill Tomlinson Plastic and Reconstructive Surgeon's Online Privacy Policy

Zero Tolerance of Aggression Policy

Our practice has zero tolerance towards either verbal or physical aggression. Any patient who is deemed to be aggressive will be asked to leave the premises and will be removed from our patient list.

Website Disclaimer

This website is authored by Dr Jillian Tomlinson, a fully qualified plastic, reconstructive and hand surgeon who practices in Melbourne, Australia. This website aims to inform patients and health professionals about hand surgery, illness prevention and the practice philosophy of Dr Jill Tomlinson. This website's content is designed to complement, not replace, the relationship between a patient and his/her own doctor. The information is not intended to replace the advice of a health professional. This website does not host or receive funding from advertising or from the display of commercial content.