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Videoconsultations are conducted via our dedicated virtual clinic to maximise patient and staff safety. We require that all patients provide a referral prior to booking an appointment. We are currently booking routine, non-urgent new patient appointments many months ahead, and as such we recommend that patients with suspicious skin lesions (not biopsy proven skin cancers) seek biopsy and/or treatment from a provider with a shorter waiting list. Dr Tomlinson does not offer cosmetic surgery services or consultations and surgical services where a Medicare Rebatable Item Code does not apply; this includes adult otoplasty, injections for palmar hyperhidrosis and labiaplasty. Dr Tomlinson has scheduled sabbatical leave during much of October, November and December 2023 so will not be available for urgent or emergency referrals during that time. 

We appreciate that your time is valuable. We endeavour to run as close to schedule as possible and to provide you with all the information you require to make informed decisions about your treatment. Please help us to do this by providing us with your medical history, preparing a list of any questions and bringing any x-rays or other results and scans that are relevant to your condition.

We ask all patients to complete the following 3 forms before or at your initial appointment - you can streamline the registration process by sending them to our office prior to your appointment. If you have any questions about the forms please ask:

Do I need a referral?

Yes, a referral from your GP is required to book most new patient appointments, and if you are to claim part of the cost of your consultation and surgery from Medicare. Dr Tomlinson does not offer cosmetic consultations or cosmetic surgery.

How much will it cost for the initial consultation?

Our initial standard consultation fee is $320; this fee is payable on the day for all patients including Workcover and TAC patients. The fee is subject to a Medicare rebate of $80.85 with your doctor's referral. If you have a Workcover or TAC claim number you will be able to receive a reimbursement of approximately two thirds of the consultation cost from Workcover or TAC. Payment is expected on the day of the consultation; if you do not pay on the day of the consultation you will incur an additional 10% administrative fee. 

What if I can’t make my appointment and need to change or cancel?

For standard appointments we require that you provide at least 24 hours notice by phone if you will not be able to attend your scheduled appointment. Appointments that are cancelled or rescheduled with less than 24 hours notice will attract a full consultation fee. If you are late for your appointment this will reduce the amount of time that you will have to see Dr Tomlinson, which may make it necessary for you to schedule an additional appointment - so please allow sufficient time to travel to your appointment and to find parking.

What should I bring to my appointment?

Where you have not already provided these, please bring

  • Your referral from your GP
  • All x-rays, scans and other relevant test results
  • Your Medicare card and Veterans’ Affairs card (if applicable)
  • Your private health insurance fund details
  • Your “new patient” form which includes a list of your medications
  • Payment (cash, EFTPOS or credit card)
  • A list of any questions (so you don’t forget to ask any!)
  • If you are a Workcover or TAC patient you must bring all contact details for your employer and your claim number. You are responsible for paying the consultation at the time of your appointment.

Website Disclaimer

This website is authored by Dr Jillian Tomlinson, a fully qualified plastic, reconstructive and hand surgeon who practices in Melbourne, Australia. This website aims to inform patients and health professionals about hand surgery, illness prevention and the practice philosophy of Dr Jill Tomlinson. This website's content is designed to complement, not replace, the relationship between a patient and his/her own doctor. The information is not intended to replace the advice of a health professional. This website does not host or receive funding from advertising or from the display of commercial content.