CLICK HERE TO CHECK IN AT OUR VIRTUAL (telehealth) CLINICopenforbusiness

Latest news: Masks are and will remain mandatory when you attend our practice in person. We require that you log your attendance via our Victorian Government QR code (location code 3D7RE3 in the Service Victoria App) or by writing your details on the physical register at our reception. 

In accordance with the current COVID peak (black) status consultations are now being preferentially conducted via videoconference, with in person consultations by exception. Hospital elective surgery is limited to Category 1 and urgent 2A surgeries only, at The Avenue only. All individuals undergoing elective surgery are required to obtain a negative COVID test within 72 hours of their scheduled surgery and must self-isolate from the time of their test until their hospital admission.

Videoconsultations are conducted via our dedicated virtual clinic to maximise patient and staff safety. COVIDsafe measures in our rooms include acrylic screens, masks, hand sanitiser, face shields and physical distancing-related changes; long consultations and our See and Treat service remain adjusted under our COVIDsafe plan to include the use of telehealth to reduce face to face time. We require that all patients provide a referral prior to booking an appointment so we can identify and manage urgent and emergency conditions in a timely manner, and so that Dr Tomlinson can assess your suitability for a telehealth appointment and identify any further information or investigations that might be required before your consultation.       If you are eligible to get vaccinated, please do so. 

Our virtual clinic

Written by on .

Dr Jill Tomlinson conducts telehealth consultations via video at her virtual clinic. Features of videoconsultation include:

  • melbhandsurgerydoxymedrjilltomlinsonscreenshare, so you can discuss photographs and diagrams
  • document delivery, so you can confirm that you have seen the pop up notification to download a document that Dr Tomlinson sends to you, and have successfully downloaded them
  • Dr Tomlinson's administrative assistant and nurse can greet you when you check into the virtual waiting room, and meet with you again after your consultation to arrange any follow up appointments, and discuss surgical fee estimates and surgery booking information.

We initially established our virtual clinic as part of our COVIDsafe measures but we have also found it to be an extremely convenient option for patients whose consultation does not require in-person attendance.

If you have any questions about telehealth options please ask.

If you would like to try checking into our virtual clinic please feel free to do so any time - we will only meet with you via the clinic if you have a scheduled appointment, so you are welcome to check in to test your camera, microphone and internet connection any time. 

Website Disclaimer

This website is authored by Dr Jillian Tomlinson, a fully qualified plastic, reconstructive and hand surgeon who practices in Melbourne, Australia. This website aims to inform patients and health professionals about hand surgery, illness prevention and the practice philosophy of Dr Jill Tomlinson. This website's content is designed to complement, not replace, the relationship between a patient and his/her own doctor. The information is not intended to replace the advice of a health professional. This website does not host or receive funding from advertising or from the display of commercial content.