CLICK HERE TO CHECK IN AT OUR VIRTUAL (telehealth) CLINICopenforbusiness

Latest news: Elective hospital surgeries are now unrestricted and we have options to book prior to Christmas. You no longer need to have a COVID test prior to hospital admission. Dr Tomlinson is operating at The Avenue and Glenferrie Private; Epworth Cliveden is indefinitely closed at this time. Our office will be closed from 21 December 2020 to 10 January 2021 inclusive. 

We consult with patients via videoconsultation where it is clinically appropriate to do to maximise patient and staff safety under the new COVID normal. Enhanced hygiene measures in our rooms include acrylic screens, masks, hand sanitiser, face shields and physical distancing-related changes; long (48 minute) consultations and our See and Treat service have been adjusted under our COVIDsafe plan to include the use of telehealth to reduce face to face time. We require that all patients provide a referral prior to booking an appointment so that urgent and emergency conditions can be identified and managed in a timely manner and so that Dr Tomlinson can assess your suitability for a telehealth appointment and identify any further information or investigations that might be required before your consultation. 

Victorians are in this together and together we will get through this. Thank you for your understanding as our community works through these unprecedented times together (last updated: 24 November 2020).

Our virtual clinic

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Dr Jill Tomlinson conducts telehealth consultations via video at her virtual clinic. Features of videoconsultation include:

  • melbhandsurgerydoxymedrjilltomlinsonscreenshare, so you can discuss photographs and diagrams
  • document delivery, so you can confirm that you have seen the pop up notification to download a document that Dr Tomlinson sends to you, and have successfully downloaded them
  • Dr Tomlinson's administrative assistant and nurse can greet you when you check into the virtual waiting room, and meet with you again after your consultation to arrange any follow up appointments, and discuss surgical fee estimates and surgery booking information.

We initially established our virtual clinic as part of our COVIDsafe measures but we have also found it to be an extremely convenient option for patients whose consultation does not require in-person attendance.

If you have any questions about telehealth options please ask.

If you would like to try checking into our virtual clinic please feel free to do so any time - we will only meet with you via the clinic if you have a scheduled appointment, so you are welcome to check in to test your camera, microphone and internet connection any time. 

Website Disclaimer

This website is authored by Dr Jillian Tomlinson, a fully qualified plastic, reconstructive and hand surgeon who practices in Melbourne, Australia. This website aims to inform patients and health professionals about hand surgery, illness prevention and the practice philosophy of Dr Jill Tomlinson. This website's content is designed to complement, not replace, the relationship between a patient and his/her own doctor. The information is not intended to replace the advice of a health professional. This website does not host or receive funding from advertising or from the display of commercial content.